Grandform

Privacy Policy

This policy explains how Grandform collects and uses personal data when you use our website or contact us.

We are committed to protecting your privacy and handling your personal data responsibly and securely.

What data we collect

  • Contact details you provide, such as name, email address, phone number, and postcode.
  • Enquiry information, including messages and project details you submit.
  • Technical data such as IP address, browser type, device information, and pages visited.
  • Marketing data from tagged links (UTM parameters) to understand campaign performance.

How we use your data

We use your data to:

  • Respond to enquiries and provide quotes or project information.
  • Manage customer relationships and deliver services.
  • Improve our website and services through analytics.
  • Measure the effectiveness of marketing campaigns.

Legal basis for processing

We process personal data based on one or more of the following legal grounds:

  • Your consent (e.g., when you submit a form).
  • Contractual necessity (e.g., to provide requested services).
  • Legitimate interests (e.g., improving our website and understanding demand).
  • Legal obligations where applicable.

Data sharing

We may share data with trusted service providers who help us operate the website or deliver services (for example, hosting and analytics providers). These providers are required to protect your data and use it only for the services we request.

Data retention

We keep personal data only as long as necessary for the purposes described in this policy, or as required by law.

Your rights

You have rights under data protection law, including the right to access, correct, or delete your data, and to object to certain processing. To exercise these rights, contact us using the details on the Contact page.

Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

Third‑party links

Our website may contain links to third‑party websites. We are not responsible for their privacy practices. Please review their policies separately.

Updates to this policy

We may update this Privacy Policy from time to time. Please check this page regularly for updates.